95 results found for INGUINAL HERNIA Clinics in TOOTING, WANDSWORTH

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Therapist Sneha Kamat was excellent

Lovely hospital, always welcoming and clean

Nice place, helpful staff.

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

Staff were very professional and helpful

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.