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Intravascular Ultrasound Lewisham
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
Friendly, organised and efficient with minimal wait time
4.81
294
patient reviews
W Smithfield, London, United Kingdom, EC1A 7BE
The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.
4.42
47
patient reviews
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
Weird area to get to but asking for directions wasn't a problem. Very friendly and felt like o had commitment from the doctor and focus on my recovery
4.70
332
patient reviews
1 Welbeck Street, London, United Kingdom, W1G 0AR
It was my first visit. I was very impressed with the cleanliness of the building the staff and the general ambience.
4.90
66
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
12 Charles Clowes Walk , Nine Elms, London, United Kingdom, SW11 7AD
I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.
5.00
1
patient reviews