94 results found for JOINT INJURY Clinics in SANDS END, FULHAM

Good experience

Completely professional & great physio.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Very good experience overall

I went to IPM following a word and mouth recommendation. I have found the staff to be friendly, professional and very committed to delivering satisfaction. My only disappointment is that, as a self-funding client, the initial assessment significantly underestimated the treatment sessions that would be required which has had a major impact upon budgeting and has become a sizeable, unplanned financial commitment.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Kind and professional

Excellent and reassuring.