75 results found for KIDNEY STONE PREVENTION Clinics in FINSBURY, ISLINGTON

Brilliant informative friendly and put your mind at rest thank you

Excellent - clean and friendly

Very efficient and friendly.

Very positive!

Nice place, helpful staff.

My appointment was smooth and reassuring

All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.

Excellent and highly professional

Very kind staff

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.