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St Johns Wood, London, United Kingdom, NW8 7JA
Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰
4.67
2598
patient reviews
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
The doctors, nurses and staff are incredibly friendly and clearly care about one another and the patients. Doctors in the Sainsbury’s Wing are fantastic, capable and empathetic but clearly overworked with shifts that are longer than they should be. I would say the same goes for the nurses. There is a serious shortage of staff, which is problematic for a private facility. The building in itself and the rooms are in desperate need of renovation and modernisation. Nutrition needs to be much more of a priority as it forms a crucial part of a holistic treatment.
4.59
235
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Friendly service and quick and experienced
4.77
569
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
41 Welbeck St, London, United Kingdom, W1G8EA
Quick appointments. Great specialists.
4.77
1056
patient reviews
Rickmansworth Road, Northwood, London, United Kingdom, HA6 2JW
Happy, friendly, service-oriented people from the reception onwards. Bright, clean and organised environment that made the visit less traumatic (at least for me who is terrorised with just the thought of having to go to hospital/doctors). The fact that in one visit I saw the doctor, got the Xrays done, and then met with the doctor again for his recommendations was simply amazing, efficient and very welcomed. Great hospital with people that seemed happy to serve in an effective and caring manner.
4.77
360
patient reviews
184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG
It all went well. All went well. Very knowledgable and skilled. Had failed stabilisation before by another surgeon and saw Prof Imam for a second surgery and I was confident he is the right one.
4.89
1658
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
I had an appointment booked for some Bloods at midday. I was maybe one or two minutes late but was still waiting at 12.20pm at which point i approached the desk to find that they were struggling to check my authorisation number despite me having emailed it to the booking administrator earlier, and despite sitting in the waiting room (so they could have asked me). When I finally went to see the nurse for the tests she didn’t a copy of the request form despite me having emailed it to the booking administrator the previous day. So a further delay whilst she went to ‘get the right tubes’. Please sort out the co-ordination between your departments
4.82
552
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
53 Parkside Wimbledon, London, United Kingdom, SW19 5NX
Efficient friendly and easy to use
4.80
646
patient reviews