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City of London 15 Austin Friars, London, United Kingdom, EC2N 2HE
Very Professional, friendly and caring. I felt like and individual rather then another patient on the conveyor belt.
4.93
917
patient reviews
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.
4.81
1915
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
I had an appointment booked for some Bloods at midday. I was maybe one or two minutes late but was still waiting at 12.20pm at which point i approached the desk to find that they were struggling to check my authorisation number despite me having emailed it to the booking administrator earlier, and despite sitting in the waiting room (so they could have asked me). When I finally went to see the nurse for the tests she didn’t a copy of the request form despite me having emailed it to the booking administrator the previous day. So a further delay whilst she went to ‘get the right tubes’. Please sort out the co-ordination between your departments
4.82
552
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
A very calm and friendly atmosphere.
4.86
277
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Excellent work from a good team.
4.67
2597
patient reviews
114A Harley St, London, United Kingdom, W1G 7JL
Clear communication and great service.
4.78
190
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Everything well organised
4.71
475
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
The facilities are excellent and well equipped and the attention is great. I would definitely recommend Cleveland Clinic London.
4.92
106
patient reviews