74 results found for LESION BIOPSY Clinics in ST JAMES'S, WESTMINSTER

Friendly and quick

Extremely friendly patient and courteous reception staff and concierge.

All staff were very polite and friendly and efficient.

Excellent care - Dr Coker is brilliant!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

my experience of the Harley street hospital was good.

Excellent

Amazing service and treatment from start to finish

Very professional and efficient

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.