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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Experience at this hospital very pleasant
4.76
644
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Friendly. Efficient. Seen on time. Made to feel welcome.
4.78
793
patient reviews
85 Jamestown Rd, Camden Town,, London, United Kingdom, NW1 7DB
Great place!
5.00
253
patient reviews
Cabot Place West, Level 2, London, United Kingdom, E14 4QS
Provided me with confidence that my situation could improve
5.00
8
patient reviews
23 Queen Square, London, United Kingdom, WC1N 3BG
Less than approachable receptionist. Excellent Consultant service with five stars
4.80
483
patient reviews
97 Judd Street, London, United Kingdom, WC1H 9JG
My experience with Bodyset has been very positive overall, the staff are so friendly, clinic is clean and nice, the mobile application has been very useful for me to keep up with my daily exercises at home between the sessions. Would definitely recommend!
4.96
66
patient reviews
40-42 Lee Terrace, London, United Kingdom, SE3 9UD
Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.
4.80
857
patient reviews
badur House, 40-44 Newman St, London, United Kingdom, W1T 1QD
Thanks indeed for offering this services
4.89
842
patient reviews