134 results found for MEDICAL CHECK-UPS Clinics in HILLINGDON, WEST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good experience

Consistently attentive and high quality.

I had a home visit for a blood test from Chiamaka, she was so friendly & reassuring. She was so pleasant to have in my house & to take my blood. Cannot sing her praises enough with how comfortable and ease she made me feel.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Very kind staff

A nice experience, I felt listened to and cared for

I have meant to leave this review for some time as a returning patient, very good, recommend to those considering

I have been a customer for many years and have always found the service excellent and up to date with the latest developments in eye care. If I have a problem then I know I can get help immediately- very reassuring

Very nice staff and well organised.