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Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.
4.80
486
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.
4.70
333
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated
4.77
570
patient reviews
184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG
Very welcoming and professional.
4.89
1660
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
53 Parkside Wimbledon, London, United Kingdom, SW19 5NX
Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.
4.80
649
patient reviews