82 results found for MYOCARDIAL PERFUSION SCAN Clinics in FRIERN BARNET, BARNET

Excellent experience

KInd reception at entrance and friendly asistance at waiting area.

Great patient service. Always on time and caring.

Very professional and efficient

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The staff were polite and welcoming and made me feel very comfortable

Extremely friendly patient and courteous reception staff and concierge.

Good and helpful staff

Clinically excellent with a "family feel."