158 results found for NEOADJUVANT Clinics in SOUTH EAST, ENGLAND

The waiting time was short and the staff were friendly. Parking was busy. Managed to find a space after going around a few times.

Very efficient and quick

Courteous and helpful

Very professional and efficient

It was excellent and the nurses and wider staff were all fantastic.

Nice hospital, all good

I was very pleased with everything.

Professional and kind staff, just as one would expect from any health facility.

First visit. All the staff I spoke to were friendly and kind. The waiting area was lovely and clean. Have zero complaints.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.