12 results found for NEPHROTIC SYNDROME Clinics in OXFORD CIRCUS, WEST END

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

All the staff are welcoming and helpful.

Efficient friendly and easy to use

It all went well. All went well. Very knowledgable and skilled. Had failed stabilisation before by another surgeon and saw Prof Imam for a second surgery and I was confident he is the right one.

Experience at this hospital very pleasant

Very efficient polite and friendly staff in all departments.