250 results found for NIPPLE SURGERY Clinics in EAST OF ENGLAND, ENGLAND

Very efficient and quick

Outstanding customer care from the nurse and receptionist in the waiting area. Both are exceptionally good. Grafton Suite is also an exceptionally good facility with light and clean areas everywhere.

Very professional and efficient

It was excellent and the nurses and wider staff were all fantastic.

Nice hospital, all good

Professional and kind staff, just as one would expect from any health facility.

First visit. All the staff I spoke to were friendly and kind. The waiting area was lovely and clean. Have zero complaints.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

My experience with Nuffield was fast and efficient and very friendly place to have a procedure.