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Non-Surgical Weight Management Knightsbridge
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
Hudson House, 8 Tavistock St, London, United Kingdom, WC2E 7PP
I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.
4.94
150
patient reviews
1 Welbeck St, London, London, United Kingdom, W1G 0AR
Booking process easy and all staff pleasant. Disappointed not to be examined- I have what I believe is bloating but may not be.
4.83
150
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
A good and convenient location
4.71
652
patient reviews
8-9 Lovat Lane, London, United Kingdom, EC3R 8DW
Great clinic for Portuguese speakers in the UK 😊
5.00
14
patient reviews
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
All very smooth and efficient
4.96
11
patient reviews
235 Euston Road, London, United Kingdom, NW1 2BU
UCH could not have been better. All round professional, and friendly. I couldn’t ask for more.
4.64
9
patient reviews
111 Mirror Works, 12 Marshgate Lane,, London, United Kingdom, E15 2NH
The doctor was very friendly and explained the details of the vaccine. I felt safe
4.96
35
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews