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20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1368
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Better signage would be helpful.
4.78
3597
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
Fulham Road, London, United Kingdom, SW3 6JJ
In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊
4.80
209
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.
4.80
486
patient reviews
125 Albemarle Road, Beckenham, United Kingdom, BR3 5HS
Lovely hospital, always welcoming and clean
4.83
550
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Great facilities, helpful and friendly staff and consultant explained everything clearly
4.83
3525
patient reviews