139 results found for OSTEOPOROSIS Clinics in NEASDEN, BRENT

Good and helpful staff

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly, organised and efficient with minimal wait time

I was an NHS patient in the Sainsbury wing prior to and after a TAVI procedure. All the staff were caring and extremely attentive and as far as I can tell I was not treated any differently to a private patient.

Good location in London.

Very positive!

Great facilities, helpful and friendly staff and consultant explained everything clearly

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

Extremely friendly patient and courteous reception staff and concierge.

All the staff i met were friendly and amazing