86 results found for OTOPLASTY Clinics in MANOR HOUSE, HACKNEY

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly and quick

Friendly. Efficient. Seen on time. Made to feel welcome.

A good and convenient location

Very kind staff

Very positive!

Staff were all very friendly and helpful. Wait time was only a few minutes.

Dr East listened to what my issues were with my nose, having had it broken on two previous occasions. It was deviated to the left and was slightly blocked on one side. I could not be happier with the result. My nose character is as if my nose was never broken all those years ago, which was something I asked to try and achieve. Same nose but perfectly straight.

Nice place, helpful staff.