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Ovarian Cancer Westcombe Park
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Experience at this hospital very pleasant
4.76
644
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Great experience with this hospital
4.89
58
patient reviews
W Smithfield, London, United Kingdom, EC1A 7BE
The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.
4.42
47
patient reviews
76 Harley Street, London, United Kingdom, W1G 7HH
I am a new patient of Care Oncology Clinic and have received very good service so far.
4.88
30
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
274 Fulham Road, London, United Kingdom, SW10 9EW
Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups
4.92
295
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews