52 results found for PANCREATIC CANCER Clinics in TOOTING, WANDSWORTH

We had a video consultation

Very welcoming and seen on time

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Like a 5* hotel. Clean. Attentive care. Faultless.

Facilities are good. Staff were friendly and helpful.

Quick appointments. Great specialists.

Great facilities, helpful and friendly staff and consultant explained everything clearly

Genesiscare has an exceptional team from the moment you step into the room, feeling scared and uncertain. Lore, Ciara, Melissa, and the newest team member, Chanel (hopefully spelled correctly), immediately put you at ease with their warm and welcoming presence. They are truly a wonderful team. The clinical team, including Mimi, Assia, Shelley, Chelsea, Josiah, and Elma, are also the best of the best. They provide unwavering care for each patient under their watch, never faltering in their dedication. With the patience of saints, they are another wonderful team who truly represent the backbone and spirit of Genesiscare. If I have any recommendation at all, it would be the lavatory inside Genesis Care, should be designated for use by the clinical and admin staff and patients only, and not be accessible to engineers or builders in high visibility clothing. I had an unpleasant experience with the cleanliness level after I followed them in following my radiation treatment. Thank you team for caring

Great all round

I've had a few surgeries at the hospital and both times had to stay overnight. The service was absolutely fantastic.