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Partial Knee Replacement Barbican
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.
4.90
638
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
32 St Thomas' St, London, United Kingdom, SE1 9BS
One Welbeck was a pristine experience!
4.93
190
patient reviews
1 Welbeck St, London, United Kingdom, W1G 0AR
Outstanding facilities
4.95
47
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!
4.78
794
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
All the staff i met were friendly and amazing
4.77
575
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews