172 results found for POLYCYSTIC OVARY SYNDROME (PCOS) Clinics in REDBRIDGE, EAST LONDON

Excellent service very thorough with good advice

Very positive!

I was very good.

Nice place, helpful staff.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

An excellent service. Received the help needed. The doctor was fantastic and really took my problems into consideration. I am really thankful and happy for the quick help and consideration from the doctor. -Yanislav

The hospital was easy to find and staff helpful at each stage as I was new to the hospital. It was clean and well signed to move around to the pharmacy and exit

I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.

The staff were polite and welcoming and made me feel very comfortable