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Positron Emission Tomography (PET) Scan Millwall
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27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
41 Welbeck St, London, United Kingdom, W1G8EA
Quick appointments. Great specialists.
4.77
1056
patient reviews
W Smithfield, London, United Kingdom, EC1A 7BE
The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.
4.42
47
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
23 Queen Square, London, United Kingdom, WC1N 3BG
Excellent experience
4.79
485
patient reviews
8-11 Queen Square, London, United Kingdom, WC1N 3AR
Kept waiting with no apology or explanation. Not given an accurate quote.
4.88
324
patient reviews
95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews