126 results found for PROSTATE CANCER Clinics in BALHAM, WANDSWORTH

Brilliant service so far. I feel that I am in the best possible hands

Outstanding

Friendly and professional answering my numerous questions patiently and comprehensively. Engendered confidence.

Facilities are good. Staff were friendly and helpful.

Made sure my scan was done despite gadgetRon problems

Very positive!

Nice place, helpful staff.

Happy with my visit. No concerns to express.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

UCH could not have been better. All round professional, and friendly. I couldn’t ask for more.