41 results found for REHABILITATION Clinics in MUSWELL HILL, HARINGEY

KInd reception at entrance and friendly asistance at waiting area.

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and efficient

Better signage would be helpful.

Extremely friendly patient and courteous reception staff and concierge.

Professional and prompt

Good and helpful staff

Really impressed with Tom Ulset - super friendly and very data driven with clear goals and progression pathway. Weekly sessions kept me accountable and I received a level of care/performance plan beyond any previous physio experience I have had.

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!