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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
78 Harley Street, London, United Kingdom, W1G 7HJ
Wonderful, as expected.
4.90
151
patient reviews
19 Harley Street, London, United Kingdom, W1G 9QJ
my experience of the Harley street hospital was good.
4.80
146
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Great all round
4.93
107
patient reviews
32 St Thomas' St, London, United Kingdom, SE1 9BS
One Welbeck was a pristine experience!
4.93
190
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
30 Devonshire Street, London, United Kingdom, W1G 7AF
Excellent staff and very prompt.
4.91
30
patient reviews
45 Bolsover Street, London, United Kingdom, W1W 5AQ
Always very good. Team are excellent
4.78
17
patient reviews
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
All very smooth and efficient
4.96
11
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews