77 results found for RUNNING INJURIES Clinics in SURREY, SOUTH EAST

My experience at Parkside was extremely positive. Due to issues with blood cancer, I required additional care both pre and post operation. The staff were up to speed with all my requirements, and took great care to ensure that the treatment I received was strictly in accordance with Mr Sturridge's instructions. The staff were curteous, friendly and efficient. The care I received and the food served were both excellent.

Great experience everyone was super friendly and helpful

Very efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very speedy checkin

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

Friendly. Efficient. Seen on time. Made to feel welcome.

Never spent long waiting but the staff and service was fast and friendly.

Helpful staff and nice facilities

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.