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High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Very clean and on time didn't have to wait longer than my arranged appointment time
4.84
1154
patient reviews
27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.
4.71
653
patient reviews
Inside Freedom Clinics 34 North Colonnade Shopping Mall, Canada Place, Canary Wharf, London, United Kingdom, E14 5HX
Prompt, friendly and efficient as always.
4.98
323
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Very good experience overall
4.78
3598
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
41-47 Threadneedle Street, London, United Kingdom, EC2R 8AR
Good facility, very clean, front desk was very kind and helpful.
4.96
29
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!
4.78
794
patient reviews
Inside Eight Members Club, 1 Dysart Street,, London, United Kingdom, EC2A 2BX
Great, thank you
4.98
35
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Excellent and reassuring.
4.83
3529
patient reviews