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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
85 Jamestown Rd, Camden Town,, London, United Kingdom, NW1 7DB
Great place!
5.00
253
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
Inside Eight Members Club, 1 Dysart Street,, London, United Kingdom, EC2A 2BX
Great, thank you
4.98
35
patient reviews
97 Judd Street, London, United Kingdom, WC1H 9JG
My experience with Bodyset has been very positive overall, the staff are so friendly, clinic is clean and nice, the mobile application has been very useful for me to keep up with my daily exercises at home between the sessions. Would definitely recommend!
4.96
66
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.
4.71
653
patient reviews
Until 111-119, Charing Cross Rd, London, United Kingdom, WC2H 0DT
Better - Soho is a great, well equipped facility with everything I have needed
4.97
28
patient reviews
King Edward VII Hospital, 5 - 10 Beaumont St, London, United Kingdom, W1G 6AA
Easy to book. Highly professional and efficient service. Would definitely recommend!
4.98
42
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews