13 results found for SOLUTION FOCUSED THERAPY Clinics in WALES, UNITED KINGDOM

I have not attended clinic physically as all my sessions since last July have been online. Communication with clinic has been easy and friendly.

The Grange Clinic is a beautiful building in Chester, very clean and modern. The reception is always highly professional and friendly.

Great service Lovely staff

Priory's organisation seemed to be very good. The initial screening call seemed abrupt at the time and very clinical, but the staff member seemed knowledgeable and matched me with a great clinician. I had Kira as my clinician - from the very first session she created a very safe, welcoming space, explained very clearly the path forward we would take and maintained very clear communication throughout all my sessions. I had never tried or even heard of EMDR and she explained it in a way that was very easy to understand and also the reason behind each of the steps and actions. She was very kind, knowledgeable and I felt that the priority was my health above all.

Overall my experience of Circle hospital was good. My room was clean and comfortable. My admission was a little rushed but that was because my surgeon could see me earlier. The anaesthetist ensured that I was well informed of what would occur. He explained exactly what I could expect and he and his assistant made sure I was comfortable and at ease until the anaesthetic took effect. All of the circle staffing team from reception/ nursing/ cleaning and catering teams I met were friendly, helpful & kind. Although, during my stay I felt that maybe there were staff shortages in the nursing team as they seemed under pressure. For example: - There were a 2 occasions that I had to request scheduled medication. - unfortunately, I needed to return after discharge for an unexpected medical issue. Initially the nurse on shift carried out a couple of procedures that didn’t have the expected effect. During this time, it seemed as though the nursing team were finding it difficult to reach the ward doctor and that at times they were unsure what to do next which was disconcerting to me and my family. I do not believe this to be a fault with the nursing team at all, it was a highly stressful experience and in hindsight It would been have been better to attend the local a&e as I believe they would have been better prepared for the type of issue I experienced. I would like to add that the nurses really did treat me with kindness and compassion. I also found the catering and cleaning teams were very friendly and helpful. My room was clean and the catering team even packed up lunch for me to take home. Overall, I would be happy to return to circle hospital for surgery but possibly not for a more acute issue.

My therapist was fantastic. He gave me my life back!

On arrival I was very anxious and nervous ,I was soon put at ease . The new life centre have being amazing . I feel like I've found myself again. Staff are always available to talk day or night . Doctor Beaini is absolutely fantastic. Can't thank them enough .

Excellent experience, including ease of contact and arranging appointments and excellent therapist.