66 results found for STEREOTACTIC RADIOSURGERY (SRS) Clinics in ENGLAND, UNITED KINGDOM

Everyone you meet greets with a smile. They know your name which goes along way.

Kingsbridge hospital provided a fantastic service from start to finish. Very clean and very friendly staff. Overall a very pleasant experience.

We had a video consultation

Kept waiting with no apology or explanation. Not given an accurate quote.

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Professional and prompt

Very clean and on time didn't have to wait longer than my arranged appointment time