15 results found for STOMA REVERSAL Clinics in SOUTH WEST, ENGLAND

Unfortunately your poor communications have taken the shine off things. I saw my consultant on a Monday for the first time, with a view to surgery during the upcoming weeks. On Thursday of the same week, I received a phonecall, to complete a medical form, as we spoke. One of the questions was to ensure, that somebody would accompany me to my appointment, to drive me home, which I confirmed. Later on that day, I received an appointment by text message for the following Monday, very first thing. This is not a particularly convenient time for me, and was also at very short notice. Expecting to have surgery that day, I made my arrangement with employers not to be working that Monday, and made sure I was accompanied to the appointment. When I turned up, I learned that this appointment was not for surgery, but merely for swab tests. For this, I did not need to be accompanied, and would have been able to work for the rest of the day! If I had realised this appointment was merely for a swab test, I would have rearranged it for a more convenient time. However, the purpose of the appointment was not clearly communicated, and the communication was sent just a couple of hours after my medical questionnaire conversation. So it was only natural on my part to assume this appointment was for the surgery itself. Bottom line - please clearly communicate the purpose of any appointment you make with a client. Also if you book a patient in at short notice, please make sure the time is suitable for them.

I found the hospital had a calm and reassuring atmosphere. The staff were always friendly and helpful. My room was very comfortable and spacious. Food was excellent. I was surprised how quickly I recovered after my operation and returned to my room. All bearing in mind I am 84 and was expecting a longer stay and recovery. My full admiration for everyone involved.

Lovely calm and clean waiting room. Very friendly staff.

An example all hospitals should follow

Pleased to opt for Clare Park even though a little less convenient than in Guildford. Nevertheless a calming environment with good staff always willing to do their best for you - the patient.

Great as ever. Thank you.

A lovely hospital with lovely staff

Everyone I met was personable and efficient, making the visit very comfortable. My only difficulty was in finding parking!

Was very reassuring

First class experience