66 results found for STOMACH (GASTRIC) CANCER Clinics in CHINATOWN, WEST END

We had a video consultation

Very easy to navigate.

Very professional and efficient

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Brilliant service at The London Clinic. Friendly, efficient and professional.

Very good experience overall

Quick appointments. Great specialists.

I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.