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Tennis Elbow Selhurst
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
The Shard 32 St Thomas Street, London, United Kingdom, SE1 9SG
Very efficient and friendly.
4.92
72
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
76 Harley Street, London, United Kingdom, W1G 7HH
Completely professional & great physio.
4.95
426
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.
4.71
653
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
All the staff i met were friendly and amazing
4.77
575
patient reviews
10-11 Dock Offices Surrey Quays Road, London, United Kingdom, SE16 2XU
Bodyclinic is very clean and friendly. Everyone greats you and I always feel welcome and comfortable. I’ve been using bodyclinic for about 3 years now.
4.97
8
patient reviews
2 North Terrace, South Kensington, London, United Kingdom, SW3 2BA
Kind and professional
4.91
66
patient reviews
162 Regent St., London, United Kingdom, W1B 5TB
Fabulous!!
5.00
11
patient reviews