59 results found for THORACIC (BACK) SURGERY Clinics in ALDGATE, TOWER HAMLETS

my experience of the Harley street hospital was good.

Facilities are good. Staff were friendly and helpful.

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

They were fine front desk could be a bit nicer but was clean and spacious

Wonderful, as expected.

Experience at this hospital very pleasant

My treatment was excellent therefore I would definitely recommend Complex Spine.

An outstanding service! The administrative team arranged for my first consultation within 24 hours of my first contacting them. I then had the spinal injection within a week of first seeing Mr Aylott.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.