76 results found for TONSILLECTOMY Clinics in WALTHAM FOREST, EAST LONDON

Very professional and efficient

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Dr Rusinova is a brilliant specialist. Thank you!

Facilities are good. Staff were friendly and helpful.

Great facilities, helpful and friendly staff and consultant explained everything clearly

Excellent experience

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.