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Trigger Point Acupuncture Brent
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
23 Queen Square, London, United Kingdom, WC1N 3BG
Excellent experience
4.79
485
patient reviews
274 Fulham Road, London, United Kingdom, SW10 9EW
Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups
4.92
295
patient reviews
Until 111-119, Charing Cross Rd, London, United Kingdom, WC2H 0DT
Better - Soho is a great, well equipped facility with everything I have needed
4.97
28
patient reviews
10-11 Dock Offices Surrey Quays Road, London, United Kingdom, SE16 2XU
Bodyclinic is very clean and friendly. Everyone greats you and I always feel welcome and comfortable. I’ve been using bodyclinic for about 3 years now.
4.97
8
patient reviews
22 Harley Street, London, United Kingdom, W1G 9JH
I had piercings in both ears, which Mr Roper did with efficiency so whilst slightly painful it was over so quickly that the pain was barely registered. I felt relief from the acupuncture trial within 15 mins or so, and would highly recommend Mr Roper.
5.00
21
patient reviews