62 results found for UMBILICAL HERNIA REPAIR Clinics in BALHAM, WANDSWORTH

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Very kind staff

I've had a few surgeries at the hospital and both times had to stay overnight. The service was absolutely fantastic.

Staff were very professional and helpful

Outstanding

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

The service was very friendly and efficient and I was seen at my appointment time.