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Urological Cancers Fulham
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95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.
4.67
2600
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Helpful staff and nice facilities
4.83
3509
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated
4.77
570
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1367
patient reviews
1 Welbeck Street, Men's Health Centre, London, United Kingdom, W1G 6DE
Very easy to obtain an appointment with good follow-ups/check-ins. It was helpful to get a proactive call to arrange a diagnostics test once the request had been submitted.
4.84
604
patient reviews
2 North Terrace, South Kensington, London, United Kingdom, SW3 2BA
Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.
4.91
65
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Friendly and quick
4.78
3595
patient reviews