66 results found for VARICOSE VEINS SURGERY Clinics in EARLSFIELD, WANDSWORTH

All the staff i met were friendly and amazing

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Better signage would be helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Prompt and kindly attention to my needs. Very professional yet personal

All staff are beyond helpful and friendly

Great all round

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Excellent Review