61 results found for VARICOSE VEINS SURGERY Clinics in SOUTH LONDON, LONDON

Lovely hospital, always welcoming and clean

All the staff i met were friendly and amazing

Very welcoming and seen on time

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Everyone was friendly and I didn’t have to wait long.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

All staff are beyond helpful and friendly

As soon as I arrived, I received a warm welcome and was booked in without any issue. I was given directions on how to get to Mr Khan's consulting rooms and advised on wait time and what happens next.

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

Excellent Review