81 results found for VOCAL CORD DISORDERS Clinics in SURREY, SOUTH EAST

Great hospital and friendly staff.

Everyone was friendly and I didn’t have to wait long.

I have been a regular visitor of PMH and my expectations have always been met!

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

Great experience everyone was super friendly and helpful

Had excellent experience with staff and Prof Imam.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Better signage would be helpful.

Extremely friendly patient and courteous reception staff and concierge.

Great facilities, helpful and friendly staff and consultant explained everything clearly