72 results found for WRIST FRACTURES Clinics in LIVERPOOL STEET, CITY OF LONDON

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

Very professional and efficient

Excellent - clean and friendly

Professional and prompt

Nice place, helpful staff.

I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.

Very positive!

Excellent staff and very prompt.

Facilities are good. Staff were friendly and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.