50 results found for ABDOMINAL AORTIC ANEURYSM Clinics in MARBLE ARCH, CENTRAL LONDON

All staff were very polite and friendly and efficient.

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

Excellent. Well looked after. Friendly and caring nurses

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

Excellent service, lovely premises and polite and friendly staff who put me at my ease. Thank you

Friendly service and quick and experienced

Nice place, helpful staff.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!