141 results found for ACHILLES TENDON PROBLEMS Clinics in KENTISH TOWN, CAMDEN

Very professional and efficient

we were only in the hospital for a relatively short period

Friendly and quick

Professional and prompt

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very speedy checkin

Helpful staff and nice facilities

My experience with Cultural Health Club Clinic has been an excellent one. My physio (Daniel) has a plethora of knowledge and is highly experienced. As an athlete himself he related to my struggle with being injured, he's approach is client centred. During each visit he would feedback progress he'd witnessed and then discussed areas we needed to focus on. He helped to build my confidence as a runner and believe my goals where possible. Securing an appointment was quick and easy, the staff at Cultural Health Club are friendly and flexible.

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

Great place!