49 results found for ACTINIC KERATOSIS (SOLAR KERATOSIS) Clinics in KINGSTON, SOUTH LONDON

Had excellent experience with staff and Prof Imam.

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

Excellent. Only there one hour so not much to say

Good experience

Great facilities, helpful and friendly staff and consultant explained everything clearly

Everyone was friendly and I didn’t have to wait long.

Professional and prompt

Love this Hospital.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.