25 results found for ADVANCED MULTIPARAMETRIC MR IMAGING Clinics in FOREST GATE, NEWHAM

Clinically excellent with a "family feel."

Kept waiting with no apology or explanation. Not given an accurate quote.

Very professional and efficient

Professional and prompt

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Very positive!

Nice place, helpful staff.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!