202 results found for ANAEMIA Clinics in NORTH WEST, ENGLAND

Extremely friendly patient and courteous reception staff and concierge.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Professional and prompt

Had excellent experience with staff and Prof Imam.

Very clean and on time didn't have to wait longer than my arranged appointment time

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

KInd reception at entrance and friendly asistance at waiting area.

Very Professional, friendly and caring. I felt like and individual rather then another patient on the conveyor belt.