13 results found for BACK INJECTIONS (INCLUDING STEROID EPIDURALS) Clinics in OAKLEIGH, BARNET

Very good

Excellent experience

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

Excellent facility and specialists

Good service and kept very clean and staff was very friendly

Nice place, helpful staff.

Excellent and reassuring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very positive!

Very nice hospital, staff were very friendly and helpful and overall experience was amazing