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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Love this Hospital.
4.73
3776
patient reviews
114A Harley St, London, United Kingdom, W1G 7JL
Clear communication and great service.
4.78
190
patient reviews
19 Harley Street, London, United Kingdom, W1G 9QJ
my experience of the Harley street hospital was good.
4.80
146
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Incredibly professional, world class!
5.00
77
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
17-18 Dover Street, Mayfair, London, United Kingdom, W1S 4LT
I saw Dr Carla for multiple appointments. She was very thorough, listened and made swift recommendations. I had a health screening, full body MRI and allergy testing which was a great way to know my body better. Very happy and never had any wait time!
4.92
41
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews